We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit, an exchange, or a refund. Please see below for more information on our return policy. All returns must be postmarked within thirty (30) days of the purchase date. Returns must be at minimum 80% full of our product for a full refund.
RETURN PROCESS
To return an item, please fill out the Refund Request Form under “My Orders” to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, we’ll email you a label to print out, place on your package, and ship back at no cost to you. Mail your return to the following address:
Three Buds Wholesale
Attn: Returns
RMA #
3801 w Commercial Blvd
Tamarac, FL 33309
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions, please contact us by email: [email protected] or call us: +1-702-900-BUDS